Privacy Policy

Welcome to FreePrints Photo Tiles by PlanetArt (“PlanetArt,” “our,” “us” or “we”)! We have developed the following privacy policy for this website ("Site") and mobile application services that we offer ("Services"). Your privacy is extremely important to us. This Privacy Policy sets forth our policy with respect to personally identifiable data and other information that is collected from visitors to the Site and users of the Services.

How Your Information is Collected

When you place an order on our Site or by using our Services, you will be prompted to provide (and we will collect) certain types of personally identifiable information, such as your name, postal address (for shipping and billing), e-mail address, telephone number, financial information (such as your credit card number) and other unique information such as user IDs and passwords, transaction information, device information and product and service preferences. We also collect the e-mail addresses of customers who communicate with us via e-mail and those who provide their e-mail address when joining our mailing list. In addition, we collect personally identifiable information that is provided to us by visitors to our Site or who use our Services in connection with contest participations, survey information and member account registrations.

We may collect aggregate or non-identifiable (anonymous) information from all visitors to our Site and users of our Services, regardless of whether they place an order with us, volunteer such information, communicate with us, join our mailing list or otherwise (such as language, zip code, unique device identifier and location). We may use such information and pool it with other information to track, for example, the total number of visitors to our Site and Services, the number of visitors to each page of our Site and Services, the domain names of our visitors' Internet service providers, and how our users use and interact with the Site and Services. We may share this non-identifiable and aggregate data with our affiliates, agents and business partners, or disclose aggregated user statistics in order to describe our Site and Services to current and prospective business partners, and to other third parties for other lawful purposes.

We may also collect information about you from commercially available sources. Such information may include your name, address, email address and demographic data. The information that we may collect from these sources may be used along with the information that we collect from you when you visit the Site or use the Services.

Cookies and Other Information Gathering Tools

Like many sites, we use "cookies." Cookies are small text files that reside on your computer and identify you as a unique user. Cookies allow us to, among other things, measure activity on our Site and Services and to personalize your experience. For example, cookies enable us to remember your viewing preferences without requiring you to re-type a user name and password. Cookies also allow us to track your status or progress when ordering products from us. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser's help file directions. However, if you reject or delete cookies you may have some trouble accessing and using some of the pages and features on our Site or Services. We also use other common information gathering tools such as web beacons and embedded web links.

Children's Information

We do not knowingly collect personally identifiable information from children under the age of 18, and we do not target our Site or Services to children under the age of 18.

How We Use Your Information

We use your personally identifiable information to fulfill purchases that you make through our Site and Services, for marketing purposes, and to provide service and support.

Unless you opt-out in accordance with the procedure set forth below, if you provide us with your postal or e-mail address, you may receive periodic mailings from us with information about products, services and upcoming events. Although we have not done so in the past and do not presently do so, we reserve the right to share this information with affiliates and other reputable organizations for service, support and marketing purposes, and so that they may offer products and services that we believe will be attractive to our customers and to those who have subscribed to our mailing list.

In addition, we may share your information with third parties in order to: (i) respond to the requests of police and governmental authorities, (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect our rights or (iv) protect the personal safety of our employees and third parties. We may also share or transfer your information with third parties for business reasons, such as in the context of the sale or merger of our company or business.

When you provide us with your credit card information we redirect that information to certain third parties only for the purpose of payment processing in accordance with their own privacy and security policies.

Third Party Ad Servers

We may use third-party service providers to serve ads on our behalf on the Site and Services. Such providers may collect anonymous information about your visits to our Site and use of our Services. They may use information about your visits to this Site or use of our Services to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by many major websites. No personally identifiable information is collected or used in this process (such as your name, phone number or postal or email address).

The NAI (Network Advertising Initiative) allows for the central opting out of all of its members' cookies from a single opt-out page. If you prefer not to receive certain behavioral advertising, please click on the following link: If you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.

We also work with third parties to monitor certain pages of our Site and Services for the purpose of reporting website traffic and other advertising statistics. These third parties may use cookies and/or other monitoring technologies to compile anonymous statistics about our Site and Services visitors. However, no personally identifiable information is transferred to these third parties.

Links to Third Party Websites

The Site and Services may contain links to third-party websites for your convenience and information. We do not control those websites or make any representations or warranties about their use or the third party policies that govern such use. Any personal information that is obtained by third parties is not covered by this Privacy Policy. We encourage you to review the privacy policies of third-party websites.

Integrating Third Party Services within the Services

One of the special features of the Services is that it allows you to enable various online third party services, such as social media and social networking services (“Third Party Services”), to be directly integrated into your FreePrints Photo Tiles experience. To take advantage of this feature, we may ask you to provide us your username and password for the relevant Third Party Services. By enabling such Third Party Services, you are allowing us to pass your log-in information to these service providers for this purpose. When you add a Third Party Service account to the Services, we will collect your login information and other relevant information necessary to enable the Services to access that Third Party Service and your data contained within that Third Party Service. However, please remember that the manner in which Third Party Services use, store and disclose your information is governed solely by the policies of such third parties, and PlanetArt shall have no liability or responsibility for the privacy practices or other actions of any Third Party Service that may be enabled within the Services.


We maintain reasonable and appropriate security procedures, but we can't guarantee that your information will be secure in every circumstance.


If we are required to provide you with notice of a particular event or incident, we will send you such notice by mail, email or telephone.

Notification of Changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.

Changing Your Information

If you believe that you have provided us with information that is incorrect or that needs to be updated you may contact us as at:

Opt-Out / Unsubscribe

You can access the Site and Services without providing any personally identifiable information. However, you may not be able to use certain features of the Site or Services (such as registering, opening an account or making purchases). Please visit if you would like to discontinue receiving marketing-related e-mails and opt-out of certain uses of your personally identifiable information by


This Privacy Policy shall not apply to any unsolicited information you provide to us through the Site or Services or through any other means, including but not limited to information posted to any public areas of the Site or Service, any feedback or ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and PlanetArt shall be free to use, reproduce, disclose, distribute and exploit such Unsolicited Information without limitation, or compensation or attribution to you.

Other Terms and Conditions

Your access to and use of the Site and Services is subject to the Terms of Service.

How to Contact Us

If you feel that PlanetArt is not following its stated Privacy Policy or to be removed from our mailing list, or have any questions about the Site or Services, you may contact us at:

Effective Date

This Privacy Policy is effective as of 5.4.18. We reserve the right to modify this Privacy Policy at any time, effective immediately upon its posting. Please check this page of the Site periodically or access this Privacy Policy through the Services. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site or Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.